Shipping Policy

At Agrawal Enterprises, we strive to deliver your favorite beauty products in the fastest and safest way possible. Below are the details of our shipping process:

1. Order Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates: 

Delivery Partners: We use reliable services like Shiprocket and Delhivery to ensure your parcel reaches you safely.

Delivery Timeline: Local/Regional (MP): 3-5 business days.Rest of India: 5-7 business days.

3. Order Tracking: Once your order is shipped, you will receive a notification with a Tracking ID. You can track your order directly on our website’s Track Order page or via the courier partner’s portal.

4. Delivery Address: Please ensure all delivery information is correct. If there is an error in the address provided, please contact us via WhatsApp immediately before the order is dispatched.5. Damages: If you receive a damaged product, please save all packaging materials and damaged goods. We recommend taking an unboxing video to help us process your claim with the courier partner more quickly.